Shipping Policy

United Kingdom (Royal Mail)

Tracked 48: 2-3 Business Days



United States (UPS, FedEx, DHL, USPS)

International Tracked : 6-10 Business days


Europe (Royal Mail)

International Tracked: 3-11 Business days

(varied depending on which European country)




Standard Delivery: 6-10 working days


Rest of the World  Standard Delivery: 6-10 working days £12.99

 All orders are dispatched within 1-2 days of confirmation.

Delivery Update: Due to the current world situation, delivery times may be slightly longer due to impacted supply chains.
Please Note:
We deliver internationally using Royal Mail tracked services, outside of the UK there may be additional charges to pay such as inbound duties, taxes and any other fees which your local customs authority deem appropriate. Any such fees are not included in the price of the goods that you buy from our website, nor included in our shipping costs. All fees must be paid by the RECIPIENT in order to receive the parcel. We recommend if there is any doubt prior to ordering you contact your country’s customs or postal office for confirmation. Equiball Ltd is not responsible for paying of these taxes or fees.

Customs policies vary widely from country to country; you should contact your local customs office or tax authority for information specific to your situation.

Additionally, when ordering from us, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Please note that our products are labelled to UK label regulations.

There may be small variations between the value of your confirmed foreign currency order and the amount you are finally charged by your card provider. This is due to possible exchange rate fluctuations between two separate service providers.

For International orders Delivery timescales will vary, depending on the destination of the order. It may take up longer than stated timescales to receive your delivery. We will not be held responsible for any customs delays on delivery.